Our Culture

Our Group values have been voted for by our employees, embedded in our culture and reflected in the way we treat our customers.

Our Values

Our Group values are voted for by our staff, embedded in our culture and reflected in the way we treat our customers.

Innovative

Approaching work with a creative mindset and a passion to do things differently

Fair & Transparent

Building an honest, open, and respectful environment where a consistent approach is adopted.

Collaborative

Developing an environment of harmony and equality where best practices and ideas are shared.

Efficient

Striving for success through a culture of continuous improvement.

Knowledgeable

Demonstrating expertise and curiosity in an environment that nurtures employee development.

Supporting
The Environment

We actively promote responsibility for the environment within the organisation through a range of sustainability initiatives. These include assessment of the environmental impact of our operations and setting clear objectives and targets to improve our environmental performance.

Our Vavista brand is also a market-leader in sustainability. It is the only insurance brand that commits to plant a tree every time we sell a policy. What’s more, we’ve taken this even further, working with Offset Earth to offset the in-office carbon footprint of our Vavista staff through further tree-planting.

We will assess the environmental impacts of our operations and set objectives and targets in order to improve our environmental performance through our Green Team.

Our Vavista brand Plant a Tree initiative for policy holders has been extended to cover our staff. We work with Offset Earth to plant trees to cover the in-office carbon footprint of our Vavista staff every year.

4,322 Tonnes

of staff CO2 offset

(as of November 2024)

Proud Partner

of Eden People + Planet

(Vavista Only)

393,559

Trees Planted

(as of June 2025)

Supporting
Local Charities

The Group actively promotes fundraising through its Charity and Social Committee, which oversees all non-profit initiatives across the organization.

Comprised of staff volunteers, the Committee selects charitable causes through a staff voting process, supporting both local and national charities.

Supporting
Employee Wellbeing

We support and encourage an ethical mindset based on ‘doing the right thing’ borne out of clear and embedded company values. This includes protection of the health.