Why work with us?

We’re a thriving, fast-paced business with an agile mindset and a desire to grow. Sound like an environment where you would excel?

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Growing with us

We place a strong emphasis on motivating everyone to reach their full potential by creating opportunities to develop across our businesses.

Training with us: We work closely with team managers to identify individual development needs and offer a varied approach to learning and growth to meet those needs.
Become Qualified with us: If you’re committed, and see a future with us, we will offer you time and financial support to advance through courses and qualifications.
Excel with us: Our Management Development programme allows our existing managers the opportunity to develop and enhance their skills. Through our Aspiring Managers programme, we equip future managers with the tools and skills they need to succeed in a management role.

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Employee Benefits

Social

Hybrid Working Model
Consistent annual leave entitlements as length of service increases
Christmas and Summer Parties – fully funded by the business
Shared Parental Leave
Enhanced Maternity Pay
Enhanced Paternity Pay
Social committee – run by the staff
Free fruit/ice creams/social fund raisers/coffee mornings

Financial

Life Assurance (4x salary)
Cash incentive for employee referrals (£500)
New own-brands car insurance discounts
100s of SBG exclusive retailer discounts

SBG Culture

Community Charity Day – extra day annual leave
Employee Assistance Programme (funded wellbeing and financial support)
Staff Committees
Speak Up service
Various staff appreciation events and ‘extras’

Health

Cycle to Work Scheme
Eye Care Vouchers
Professional Health & Fitness app (online classes & advice)
Wellbeing resources app

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I have not worked in a Call centre nor insurance previously, and stayed in that same role for almost 20 years in metal health , so starting here was quite scary to say the least, however this could not be further from the truth, I was met with warmth, kindness, and understanding, the staff/managers made me feel so welcome.

Paula Ord | Claims Handler

I’ve been with the business 11yrs and love the diversification of the role and the pace of growth opportunities here. The company is very people-focussed which is great with a small family

Lisa Allan | Underwriting Operations Director

The company has supported me through training and my voice matters; that’s the main reason I love working here. Having the full confidence of our CEO, who pushes me to progress and supports me to enable me to do my job

Jan Summers | Head of Regulatory Services

This company suits anyone who is driven and a self-starter – if you are, you’ll succeed and there are no ceilings. I have only been here 3 years and started as a QA Handler progressing into Team Lead. If you’re ambitious, then you can go places here

Christian Burgess | Operations Compliance & Quality Manager

I have worked for Somerset Bridge for the last 6 years after starting my career on the graduate programme. This means I have worked in lots of different teams during my time and gained lots of valuable experience. Funding and supporting me through CII qualifications is a major bonus.

Hayley Pollard | Claims Handler

I started in the call centre 8 years ago. I have since progressed from an audit role to quality as-surance. I am now a Continuous Improvement Manager with my department head recognising I had potential with the right attitude and cultural fit for this role. Hard work is rewarded

Harry MacNally | Continuous Improvement Manager

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