Why work with us?
We’re a thriving, fast-paced business with an agile mindset and a desire to grow. Sound like an environment where you would excel?
Growing with us
We place a strong emphasis on motivating everyone to reach their full potential by creating opportunities to develop across our businesses.
We have been shortlisted for the following industry awards
Learning & Development Award 2022
UK Customer Service Excellence Awards
Rising Star Award
Compliance Awards 2022
Best Collaboration of the Year
Compliance Awards 2022
Employee Benefits
Your Mental & Physical Health:
Free access to an exclusive health portal – only available to our insurance customers and our staff free fresh fruit for all staff.
Your Financial Health:
Enhanced Maternity Pay.
Enhanced Paternity Pay.
100s of SBG Exclusive Retainer Discounts.
Staff discounts on all insurances under our brands.
Your Social Health:
Strong annual leave entitlements including length of service benefits
Regular free staff social events including Christmas parties Office fundraising charitable activities & fun themed days.
Wellbeing resources app.
Professional Health & Fitness app (incl online classes & advice).
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I have not worked in a Call centre nor insurance previously, and stayed in that same role for almost 20 years in metal health , so starting here was quite scary to say the least, however this could not be further from the truth, I was met with warmth, kindness, and understanding, the staff/managers made me feel so welcome.
Paula Ord | Claims Handler -
I’ve been with the business 11yrs and love the diversification of the role and the pace of growth opportunities here. The company is very people-focussed which is great with a small family
Lisa Allan | Underwriting Operations Director -
The company has supported me through training and my voice matters; that’s the main reason I love working here. Having the full confidence of our CEO, who pushes me to progress and supports me to enable me to do my job
Jan Summers | Head of Regulatory Services -
This company suits anyone who is driven and a self-starter – if you are, you’ll succeed and there are no ceilings. I have only been here 3 years and started as a QA Handler progressing into Team Lead. If you’re ambitious, then you can go places here
Christian Burgess | Operations Compliance & Quality Manager -
I have worked for Somerset Bridge for the last 6 years after starting my career on the graduate programme. This means I have worked in lots of different teams during my time and gained lots of valuable experience. Funding and supporting me through CII qualifications is a major bonus.
Hayley Pollard | Claims Handler -
I started in the call centre 8 years ago. I have since progressed from an audit role to quality as-surance. I am now a Continuous Improvement Manager with my department head recognising I had potential with the right attitude and cultural fit for this role. Hard work is rewarded
Harry MacNally | Continuous Improvement Manager
