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Who we are, what we do, and why it matters from our values to our brands.
Careers
Working at Somerset Bridge Group

The people, culture, and opportunities that shape our workplace.
Governance
How We Lead and Govern

How we operate, make decisions, and uphold our responsibilities.
- Environmental, Social & Governance
- Our Policies
Fleet
Our Tailored Fleet Risk Solutions

Providing cover that protects against risk and gives peace of mind.
- Commercial Fleet Insurance
- Our Fleet Policy Documents

Our Winning Culture

Our people are the heart, soul and driving force of our Winning Culture. They shape what it's like to work here and the impact we have on our customers and communities.

Investors in People - We invest in People Silver Award

Living Our Culture

Our culture comes to life in the way we work, celebrate, and support each other.

Celebrating Success

From our summer and Christmas parties to our prestigious SBG Company Awards, we regularly come together to celebrate our achievements and enjoy shared success.

Medical cross

Support & Wellbeing

We know that people do their best work when treated as whole human beings. Our belief in valuing each other and championing wellbeing and development is why so many of our people join and stay.

A pencil partway through drawing a lightbulb

Building Our Culture

Our Bridge Builders are the engine room for making sure our values are more than just words. Representing teams, levels and views from across the business, they help make our Winning Culture a reality for all.

Our Winning Culture

For us, having a Winning Culture means building a leading way of working, where our people want to work, stay and perform at their best.  

It means creating one unstoppable team of real people, united by our hunger to achieve more, the bravery to do it and the ownership to make it happen. It harnesses our diverse strengths and experiences to fuel our journey to becoming a leading UK motor insurer.

Our Values

Our values are the shorthand for our Winning Culture. They've been shaped by our people, are the standards we hold ourselves to every day, and describe what it'll take for us to win.

Real People - illustration of a person

Real People

We treat colleagues and customers fairly, respectfully and as more than numbers.

One team circle

One Team

We collaborate as one team so we can achieve more together.

Own it - 4 joined circles

Own it

We own what we do and ensure we have what we need to do it.

Be brave semicircles head-to-head

Be Brave

We stay ahead by moving faster, taking calculated risks and prioritising what matters.

Stay Hungry - partial circle eating smaller circle

Stay Hungry

We have a restless desire to win in the market and find an edge wherever we can.

Hover to find out more

Our Values

Our values are the shorthand for our Winning Culture. They've been shaped by our people, are the standards we hold ourselves to every day, and describe what it'll take for us to win.

Click to find out more about each value

Real People

Real People

We treat colleagues and customers fairly, respectfully and as more than numbers.

One Team

One Team

We collaborate as one team so we can achieve more together.

Own it

Own it

We own what we do and ensure we have what we need to do it.

Be Brave

Be Brave

We stay ahead by moving faster, taking calculated risks and prioritising what matters.

Stay Hungry

Stay Hungry

We have a restless desire to win in the market and find an edge wherever we can.

Life at Somerset Bridge Group

Our Winning Culture isn't just words on a page - it's something our people experience every day. Whether it's meaningful work, the support to grow, the freedom to bring fresh ideas or the autonomy to do things your way, we have all this and more. Take a look at a few examples of life at Somerset Bridge Group.

Fuelled by
Connection

Fuelled by Connection

I’m fuelled by connection. At SBG, collaboration isn’t forced - it’s how we work. I’m trusted to take ownership, experiment with new ideas like AI and shape how risk supports better decision making across the business. Whether it’s improving engagement through better communication or building tools that really make a difference, I know my voice matters here. And yes, the sandwiches help too.

Francis May, Risk Systems & Reporting Manager

Fuelled by
Collaboration

Fuelled by Collaboration

I’m fuelled by collaboration. For me, that means trust, shared accountability and knowing we’ve got each other’s backs. At Somerset Bridge Group, people genuinely take time to support one another, through quick check-ins, honest conversations and celebrating the small wins. Whether it’s improving our platforms, delivering complex projects or building a high-performing team, I know the work we do makes a real difference for customers. That combination of trust, challenge and support is what makes me proud to be part of Somerset Bridge Group.

Charlene Coles, Head of Product Delivery

Fuelled by
Achievement

Fuelled by Achievement

I joined Somerset Bridge Group in 2016 and rapidly progressed into a Technical Claims Handler role. I was supported by strong mentors, trusted to make complex decisions and given the flexibility to work in a way that suits my life. I have the freedom to do the right thing - for customers, colleagues and the business. I’ve built a career to be proud of here.

Rachael Proctor, Technical Claims Handler

Fuelled by
Purpose

Fuelled by Purpose

I joined SBG in FNOL and now work as a Researcher in Financial Crime & Fraud Prevention. During my time here, I’ve been supported to follow my curiosity, build my confidence and trust my judgement. I’ve helped improve processes, protect customers and shape the employee experience. My career here is fuelled by purpose and by a culture that encourages people to speak up, learn fast and grow.

Ellie Noble, Researcher, Financial Crime & Fraud Prevention

Fuelled by
Freedom

Fuelled by Freedom

I joined Somerset Bridge Group as a graduate in 2010 and am now Head of Third Party Claims. What’s kept me here is simple: trust, shared purpose and the freedom to make a real impact. From transforming credit hire processes to shaping industry strategy, what I’ve been able to achieve here shows what’s possible when people are trusted to lead, innovate and grow. I’m inspired to be part of a business that values its people as much as its progress.

Stephen Gray, Head of Third Party Claims, Newcastle

Fuelled by
Connection

Fuelled by Connection

I’m fuelled by connection. At SBG, collaboration isn’t forced - it’s how we work. I’m trusted to take ownership, experiment with new ideas like AI and shape how risk supports better decision making across the business. Whether it’s improving engagement through better communication or building tools that really make a difference, I know my voice matters here. And yes, the sandwiches help too.

Francis May, Risk Systems & Reporting Manager

Fuelled by
Collaboration

Fuelled by Collaboration

I’m fuelled by collaboration. For me, that means trust, shared accountability and knowing we’ve got each other’s backs. At Somerset Bridge Group, people genuinely take time to support one another, through quick check-ins, honest conversations and celebrating the small wins. Whether it’s improving our platforms, delivering complex projects or building a high-performing team, I know the work we do makes a real difference for customers. That combination of trust, challenge and support is what makes me proud to be part of Somerset Bridge Group.

Charlene Coles, Head of Product Delivery

Fuelled by
Achievement

Fuelled by Achievement

I joined Somerset Bridge Group in 2016 and rapidly progressed into a Technical Claims Handler role. I was supported by strong mentors, trusted to make complex decisions and given the flexibility to work in a way that suits my life. I have the freedom to do the right thing - for customers, colleagues and the business. I’ve built a career to be proud of here.

Rachael Proctor, Technical Claims Handler

Fuelled by
Purpose

Fuelled by Purpose

I joined SBG in FNOL and now work as a Researcher in Financial Crime & Fraud Prevention. During my time here, I’ve been supported to follow my curiosity, build my confidence and trust my judgement. I’ve helped improve processes, protect customers and shape the employee experience. My career here is fuelled by purpose and by a culture that encourages people to speak up, learn fast and grow.

Ellie Noble, Researcher, Financial Crime & Fraud Prevention

Fuelled by
Freedom

Fuelled by Freedom

I joined Somerset Bridge Group as a graduate in 2010 and am now Head of Third Party Claims. What’s kept me here is simple: trust, shared purpose and the freedom to make a real impact. From transforming credit hire processes to shaping industry strategy, what I’ve been able to achieve here shows what’s possible when people are trusted to lead, innovate and grow. I’m inspired to be part of a business that values its people as much as its progress.

Stephen Gray, Head of Third Party Claims, Newcastle

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Somerset Bridge Group is owned by Arch Re. Arch Re is a leading diversified reinsurer, with operations in most major global insurance centres.
Arch is a well-capitalised and secure provider of risk transfer solutions.